Freight Info

Because of the extenuating circumstances of Super Storm Sandy, Fire Island Ferries is starting the Saturday freight boat 3 weeks earlier this year. We are also, for a limited time ONLY, relaxing our policy of receiving lumber on Saturdays. The time period will be from Saturday ,March 30, 2013, until Saturday, April 27, 2013  ONLY.

Lumber/Building supplies are accepted for same day delivery only. ALL lumber delivered must be picked up immediately from the dock. Payment must be made at time of delivery. No lumber, building supplies, (see list below) will be accepted after 9:30 am. With the exception of taking lumber, etc . on Saturdays for the dates specified above, all regular freight rules are the same as usual. We ask that if you have any questions or doubts, please call us or email us.

631-665-3600 ext. 324 or 345

631-666-3600 ext. 324 or 345

631-665-5045 ext. 324 or 345

E-Mail: freight@fireislandferries.com

NO Lumber/Building supplies will be accepted after 9:30am. NO Lumber/Building supplies are accepted on Sundays or Holidays from commercial, or private deliveries.

Building supplies include: kitchen cabinets, plumbing supplies/fixtures, windows/doors, tile, flooring, paneling, bulk landscape supplies, fireplaces, stairs, hot tubs, etc.

We are still trying to get our freight houses in order not only in Bay Shore but also in Fair Harbor,  Ocean Bay Park, and Seaview. If Fire Islanders need to order new household goods, from bedding, furniture, appliances, etc, as we are sure many will need to, we request that you do not ship them to us, until your homes are repaired and you can take immediate possession. Due to the relatively small size of these buildings and the vast quantities of freight that will pass through these communities, the freight houses can only be considered as temporary way-points for your freight. We are not able to warehouse goods. Please arrange to have your freight picked up on the day it is delivered.

OCEAN BEACH : There is NO freight house in OB at this time. Please do not send any freight unless you are prepared to pick it up or have someone do so. Any questions please call us.

Seaview: At this time we are unable to access the Seaview freight house at all. Construction work on the dock and jetties is being done and this must be done before we can bring freight into Seaview. Please follow our website (fireislandferries.com) for information as it becomes available.

Click Here for Freight Pricing

ATTENTION

NO Lumber or Building supplies of ANY kind will be accepted on Saturdays, Sundays or Holidays.

Additionally, NO Lumber or Building supplies will be accepted after 9:45 am Monday thru Friday.

 

This page is intended to provide some helpful guidelines and information pertaining to Fire Island Ferries, Inc. freight boat service. We have been providing freight boats as an adjunct to and in conjunction with our passenger service for over fifty years. These many years of service have given us the experience necessary to formulate certain guidelines and policies. We strive to provide consistent and superior service given the constraints of time, the vagaries of weather, the unforgiving marine environment and the finite limits of shipping/warehouse space. So, while some of these policies may seem arbitrary and/or unfair, they have evolved through time for the overall benefit of our customers, your vendors and our company.

All freight going to or from Fire Island must be labeled with NAME and DESTINATION (i.e. – “John Doe – Ocean Beach”), please have each item labeled. FI Ferries employees will not label freight, so if someone else or a vendor is making the delivery to us please inform them it is their responsibility to label each item (most shipping companies are very cooperative as long as they know ahead of time).

F.I. Ferries is not a postal office and cannot accept any parcel post or mail in care of our customers. All mail and parcel post items must be shipped to your respective post offices on Fire Island (Ocean Beach – year round, Saltaire – seasonal, Fair Harbor – seasonal, Kismet – seasonal). Anything shipped via the US mail service in care of F.I. Ferries will be returned to sender.

When shipping via UPS, Fed Ex, Airborne or any of the other shipping services please label your freight as follows:

 John Doe/Ocean Beach
 99 Maple Ave.
 Bay Shore NY 11706

Jane Smith - Fair Harbor
99 Maple Ave.
Bay Shore NY 11706

Please remember that without a name and destination on the address label we will not accept any deliveries.

We have freight houses in Bay Shore, Ocean Beach, Fair Harbor, Seaview and Ocean Bay Park. Due to the relatively small size of these buildings and the vast quantities of freight that pass through these communities, the freight houses can only be considered as temporary waypoints for your freight. We are not able to warehouse goods for any length of time. Please arrange to have your freight picked up as close as possible to the shipping date. For those unable or unwilling to comply with this request: we are not responsible for any freight held for 7 days or more; storage charges will begin to accrue after 14 days (equal to freight charge for each 7 day period); we reserve the right to dispose of anything left more than 30 days at customers expense.

The Village of Saltaire has a cartage concessionaire (Mr. Barry Wetherall (631) 581-0993) who is responsible for moving all freight off the dock in Saltaire. FI Ferries drops any freight for Saltaire on the dock in Saltaire and is relieved of further liability. Please contact Mr. Wetherall ahead of time to make arrangements to have your freight delivered to your residence. FI Ferries freight charges are from Bay Shore to the Saltaire dock (or vice versa). Because of this unique arrangement, homeowners will be held responsible for any freight charges renters or house guests incur that remain unpaid. Please inform your guests/renters that they can and should pay their freight bill at the freight boat. There is a separate and unrelated charge for cartage from the dock – please contact Mr. Wetherall for further info.

Atlantique, Dunewood and Kismet do not have freight houses. As a result, all freight must have a shipping date. For those of you who are dropping off freight yourselves please put a shipping date on each item. For those who are having freight shipped to them via UPS or common carrier, please call (631) 665-3600 or 666-3600 at least a day ahead of time (Mon. – Fri. 7:00am through 3:30pm) to let us know of your intended shipping date. When you call make sure to ask for someone in the freight department to facilitate the proper communication.

All freight boats are scheduled to leave Bay Shore at 10:00am.
Weather permitting, we run Monday through Friday year round. During the height of the season, we also run on Saturdays
(from mid-April to Mid-October), call for actual dates.

For same day deliveries we will accept shipments from 7:30am to 9:30am at the foot of Maple Ave. Please inform shippers that the earlier the better. Please give us the courtesy of a phone call for any large shipments so we can make the proper space accommodations.
Thank you.

We will accept commercial deliveries (see restrictions below)
Monday thru Friday 7:00am to 3:30pm
Saturdays (when freight boat runs) 7:00am to 9:30am

Deliveries attempted during other times will be refused and
trucks will be turned away.

Lumber Restrictions:

• Lumber/Building supplies are only accepted for same day delivery.
• NO Lumber/Building supplies will be accepted after 9:45am.
• NO Lumber/Building supplies are accepted on Saturdays, Sundays or Holidays.
• Building supplies include: kitchen cabinets, plumbing supplies/fixtures, windows/doors, tile, flooring, paneling, bulk landscape supplies, fireplaces, stairs, hot tubs, etc.
• If in doubt please call.

Liquor will only be accepted for same day shipment, deliveries will only be accepted between 7:00am and 9:45am (Monday – Saturday).

Personal freight: please make an effort to have all boxes, cartons, crates etc. labeled and sealed properly. We will not be responsible for any items in unsealed containers and reserve the right to refuse such containers. Please do not use plastic garbage bags to ship your freight, too often they look like plastic bags of garbage. You are responsible for labeling your freight. The unusually hectic nature of freight and the large numbers of people to deal with has forced us to stipulate that FI Ferries employees not label anyone’s freight, after all you know where you want your freight to go. If you are dropping off your own freight in Bay Shore, the freight house will be accessible whenever the terminal is open. If the doors are closed, ask a parking attendant to open them.

Please remember we are operating in a marine environment that is beyond our control. Your freight is being shipped on boats, on the water. We are subject to wind conditions, salt spray conditions and fog conditions as well as the normal rain, sleet, snow and sun variables. If you are worried about it, protect it. We strive to make sure all freight we ship is protected from the elements, but you are ultimately responsible for the proper safeguarding of your property.

Please inform any of your vendors that ship via truck of some basic tenets. All freight must be labeled. All freight must be properly protected (i.e.- we will refuse any new furniture that is not boxed, wrapped or otherwise protected). All freight must be delivered only during the hours previously mentioned. All freight that requires a signature will be accounted for by the number of pieces received. We will only sign a shipping document if we are provided with a copy of said document. We have made a rather substantial investment in equipment (forklifts, pallet jacks, hand trucks, training, etc..). Please have your vendors take advantage of this, any freight that can come pre-palletized and shrink wrapped can be easily and quickly off-loaded, saving both sides time and headaches (remember though that if we receive one pallet of freight we will sign for one pallet – we do not count the number of pieces within the pallet). The condition we receive your freight is generally the condition you receive your freight. No claims can be made for freight once it leaves our care and custody. We are not responsible for hidden damages, those claims must be made to the original shipper. We have an astoundingly good record within the shipping industry, yet mistakes do happen.
Please bring any problems to our attention immediately.

The freight operation, while courteous to a fault, is not a courtesy service. All freight charges are due upon receipt unless you have a commercial shipping account (including a $1000.00 deposit) with us. We only accept cash (no credit cards), and we will accept personal checks from Fire Island homeowners. We have available a published price list which we use as a basis for determining the freight charges. Due to the vast variability of items we ship, prices are usually set upon visual inspection of the item in question and can vary from the printed cost.

Due to limited inside storage, many items will be restricted to outside storage. We are not responsible for any items left outside overnight. Aside from the obvious gas containers, gas powered equipment, propane tanks and bbq grills, other items requiring outside storage include (but not restricted to) : kayaks, canoes, windsurfers, sailboats, jet skis, dinghies, soiled laundry, nursery stock, lumber, building supplies (see above), golf carts and bicycles.

We would like to make your freight shipping experience as painless and expeditious as possible. Your cooperation will help immensely.
If you have any questions, please call and ask to speak to the freight department.
Thank you.

Phone Numbers
(631) 665-3600 / 666-3600
Kismet, Saltaire, Fair Harbor, Dunewood, Atlantique, Ocean Beach, Seaview, and Ocean Bay Park.

Freight@FireIslandFerries.com